Effective Date: 2025-01-15
Welcome to Zuratinoaneg. By accessing or purchasing products from our website, you agree to be bound by the following terms and conditions. This Agreement governs your use of our online store and outlines our policies regarding the purchase of goods, delivery, payment, returns, and your personal data protection in full compliance with the applicable local regulations regarding privacy and data security, including proper use of cookies. Please read this Agreement carefully before using our services.
By visiting and/or purchasing from Zuratinoaneg, you agree to these terms, along with any additional terms and conditions which may apply to specific sections of the site or to products and services available through the site. We reserve the right to amend or revise any aspect of this Agreement at any time without notice, with the most current version posted on our website. Your continued use constitutes acceptance of the new terms.
This Agreement applies to all visitors and users of the website, and it is considered a binding contract between you and Zuratinoaneg. If you do not agree with any of these terms, please refrain from using our services and purchasing our products.
All product representations and descriptions on our website are for informational purposes only. Zuratinoaneg makes a reasonable effort to ensure product details are accurate; however errors may occur. In the event of misrepresentation or the unavailability of a product, we reserve the right to cancel or adjust your order accordingly.
Once an order is placed, you will receive an email confirmation summarizing your order details, and once payment is confirmed, you will receive an additional notification regarding the shipment progress.
Accepted methods of payment include major credit cards, debit cards, and other local payment methods available through our secure gateway. All payments are processed through a secure encrypted system to ensure complete confidentiality and integrity of your data. By providing your payment details, you confirm that you are authorized to make the transaction and agree to all the terms laid out in this Agreement.
The total amount due for your order will include the price of the products, applicable taxes, and shipping fees. Payment must be received and processed successfully before your order is dispatched.
At Zuratinoaneg, we strive to ensure your goods are delivered in a timely and efficient manner. The following outlines our delivery and shipping policies:
We use reputable local courier services such as Emirates Post, Aramex, and other recognized shipping companies to deliver your products. The minimum delivery fee is set at AED 15.00, however, shipping charges might vary depending on the weight, dimensions of the package, and the distance between our warehouse and your delivery address. The exact shipping cost will be presented during checkout.
For orders exceeding certain value thresholds, we may offer promotional discounts or free shipping.
Standard delivery usually takes between 3 to 7 business days after the order is processed. Please note that processing times may vary during peak periods and are subject to factors beyond our control, such as customs delays or unforeseen courier issues.
Once your order has been dispatched, responsibility for any loss or damage during transit lies with the shipping company. Should you experience issues with your delivery, please contact our customer support with your order details for assistance in resolving the matter.
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with applicable local consumer protection laws.
Products may be returned within 14 calendar days from the date of receipt, provided that the items are in their original condition, unused, and in the original packaging. To activate a return, please submit a return request through our website with your order reference number and detailed explanation for the return.
Once your return request is received, our support team will review the request and provide instructions regarding the return shipping process. The customer is generally responsible for the cost of return shipping unless the return is due to our error or a product defect.
After receiving the returned merchandise, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed through the original mode of payment used for the purchase. Please allow up to 30 days for the refund to reflect in your bank account, depending on your financial institution’s processing speed.
You may cancel your order before it is dispatched by contacting customer support. Please note that once an order has been processed for shipping, cancellation may not be possible. In such cases, you will have to follow the standard return process as detailed above.
Your privacy is of paramount importance to us. This section outlines how we collect, use, and safeguard your personal data in compliance with applicable local laws and regulations related to privacy and data security.
When you visit or make a purchase on Zuratinoaneg, we may collect personally identifiable information such as your name, address, contact details, and payment information. This data is collected with your consent for the sole purpose of providing our services, processing your transactions, and offering customer support. We do not disclose your personal information to third parties without your explicit consent except when required for order fulfillment or as mandated by law.
All personal data is stored securely in centralized databases with restricted access. We retain your data only for as long as it is necessary to provide you with our services and fulfill legal obligations. You have the right to request the deletion or correction of your personal data by contacting our support team through the appropriate channels.
Zuratinoaneg employs advanced security measures, including encryption protocols, regular data audits, and strict access controls to protect your information from unauthorized access, alteration, disclosure, or destruction. Our infrastructure is continually monitored to safeguard against vulnerabilities and cyber threats.
We use cookies and similar tracking technologies to enhance your user experience and ensure the proper functioning of our website. Cookies allow us to remember your preferences, track site usage, and improve overall service quality. You can change your cookie settings at any time via your browser preferences. Please note that disabling cookies may affect the performance and functionality of the site.
For additional details regarding our use of cookies, please refer to our Cookie Policy.
The products and services provided by Zuratinoaneg are offered “as is” without any warranties, either expressed or implied. We do not guarantee the accuracy of product descriptions, availability, or that any errors will be corrected promptly. To the maximum extent permitted by law, our liability for any direct or indirect damages arising from your use of our website or products is disclaimed.
In no event shall Zuratinoaneg be liable for any loss, damage, or inconvenience, including incidental or consequential damages, arising from delayed delivery, product defects, or other issues resulting from the use of this website or reliance upon any information provided herein.
This Agreement is governed by and construed in accordance with the local laws applicable within the region. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the appropriate legal bodies in the region.
Zuratinoaneg reserves the right to update or modify these terms at any time without prior notice. Continued use of the website after any modifications shall constitute your acceptance of the revised policies. It is recommended that you review this Agreement periodically to remain informed of any changes.
If you have any questions or concerns regarding this User Agreement, the privacy practices of Zuratinoaneg, or any other matter related to your use of our website, please contact our customer support via the channels provided solely for this purpose. Our team is committed to addressing any issues as quickly and efficiently as possible.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions outlined in this User Agreement. We thank you for choosing Zuratinoaneg and look forward to providing you with excellent service.
